From 24th of March, we don't send samples to avoid travel to post-office which under Covid-19 circumstances is not essential
Order a standard sample
Details of standard samples (100 x 100 mm) are detailed within each item listing, you can directly buy a sample by drop-down option in the product page.
If you need assistance, please contact us 01908 464 656.
Order sample in full size or customized
We list a item for special sample cost and freight in online store to let you buy.
Go to Nonstandard Samples Cost page to buy full size samples.
You are appreciated to contact us 01908 464 656 before buying, kindly let our sales team figure out how much cost and freight charge you should pay, then you make payment.
Claim refund of samples
We accept any refund in 30 days. Customers should pay freight charge for returned back of samples.
However, sample refund was not cost-effective for customers because the freight cost usually is higher than the value of the samples.
We don't accept refund of customized samples.
Actual color of the product are the pictures or samples
The pictures are as close to the actual product as digital photography and individual monitors will allow.
Please request a sample to be assured before making your purchase if in doubt.
Natural stone are a little bit different for colors, tone, texture and grain in every batch, it is the nature of the stone industry.