Dear Customer,
Thank you for your recent order.
Upon reviewing the route to your delivery address on Google Maps, we noticed that the final section of the road appears quite narrow. We have arranged for a 12-ton truck for the delivery, but the delivery company has informed us that the truck may not be able to access your address.
In the event the truck cannot enter, could you kindly provide the nearest alternative address where the truck can safely unload the pallets?
We look forward to your reply.
Best regards,
SPD Team